Know what was ordered, received, stored, assigned and used.

Construction teams need to know the difference between a purchase record and materials that physically reached site. MPANDO HUB connects goods-receipt review, delivery documents, stock movements and material assignments while keeping exceptions visible for human resolution. Ordering, receiving, holding, assigning and consuming materials remain distinct steps.

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Conceptual architectural model of a construction project

How the workflow connects

  1. 01

    Locate the relevant order or project demand.

  2. 02

    Record what actually arrived with the available delivery evidence.

  3. 03

    Review differences in item, quantity or document details.

  4. 04

    Post the accepted movement to the appropriate stock or assignment context.

  5. 05

    Reconcile financial documents and exceptions through separate controls.

A partial delivery needs more than a received label

Ask the site and purchasing teams to walk through a delivery with an exception. The following fictional door order makes the distinction between arriving on site and being accepted for use concrete.

Count the delivery

An order covers 100 doors. The first vehicle brings 40, of which three have visible damage. Record what arrived and what was inspected: 37 can be accepted in this example, while three need a separate decision. The other 60 have not arrived.

Resolve the exception

Keep the delivery reference, affected item, quantity, photographs and responsible person together. Agree whether the three damaged doors will be accepted, repaired, returned or replaced. Do not assume the supplier has agreed a replacement or credit before receiving confirmation.

Test the handoff

Use the HUB demonstration to review receipt, location, issue and return records with the people who perform them. Confirm how exceptions are represented in your setup. Arrival, acceptance, allocation and installation should remain distinguishable in the team's evidence.

Next: review the invoice and payment evidence

Questions about this workflow

Does a supplier invoice prove that materials reached the site?

No. An invoice describes a commercial document; goods receipt records the physical acceptance of materials. Relate the order, delivery information, counted quantity and any damage or shortage. Keep the person accepting the delivery distinct from the person reviewing the financial document when your process requires separate approvals.

What is the difference between stock, allocation and consumption?

Stock describes materials held at a location. Allocation or issue assigns them to a team or purpose. Consumption records their use. Demonstrate a movement from receipt to storage, issue, use and any return. Agree the unit, location and evidence needed for each step so an issue is not automatically reported as completed work.

How should we handle damaged materials in a partial site delivery?

Record the ordered quantity, the quantity that physically arrived, the quantity accepted and the items awaiting a decision. Keep damage evidence and supplier correspondence linked to the delivery reference. Agree responsibility for inspection, storage, return and replacement. Confirm the relevant records and permissions in your HUB setup rather than treating the whole order as accepted.

What if the supplier quotes in boxes but the site measures square metres?

Retain both the supplier's pack quantity and the stated coverage per pack. For example, 20 boxes at 1.44 square metres per box represent 28.8 square metres before cutting or waste. This does not meet a 30-square-metre net requirement by itself. Confirm pack rounding, additional allowance and the units used for ordering, receipt and issue; demonstrate any required unit conversion before relying on it in your process.

See how we can work together.

Explore a MPANDO HUB workflow built around your company, your team and your priorities.

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Warranty and aftercare

We stand behind every product we supply and every service we deliver. All supplied products and services are backed by warranty commitments for the agreed scope. Coverage, duration, conditions and the remedy process vary by product and work and are set out in the quotation, contract or applicable warranty document.

Product coverage, installation workmanship and digital-service commitments are described separately where appropriate. Software and digital-twin work is assessed against the agreed functions, deliverables and acceptance criteria. An ongoing support plan, availability commitment or later content change is specified separately. Applicable statutory rights are not reduced.

For warranty or aftercare assistance, email [email protected] with the project or order reference, product or service, delivery date and a description of the issue. Add relevant photographs or screenshots without passwords or unrelated personal data. We review the information, clarify any inspection needed and coordinate the appropriate next step under the applicable terms.

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International availability

Commercial expansion is being prepared market by market. MPANDO HUB is not yet commercially offered in Switzerland and is not part of current UAE/GCC partnership sales. Contact our team about availability and implementation in other markets. Existing members retain access within their agreed service scope.

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